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IT Frequently asked questions & answers
Here you will find the most common Questions about using the app: If your question is not included, please feel free to contact us.
Questions about the app
No, you can cancel your subscription at any time. Of course, the membership is then valid until the end of the term.
Here you can manage your subscription directly via your payment provider:
Subscription concluded via our website:
Subscription concluded via the App Store:
Management via Google PlayStore
Management via Apple App Store
If you don't know which platform you subscribed to, you can find this information in our app under the menu item "Membership & Country Packages".
You can simply click on each symbol for about two seconds, then you will see what this symbol means underneath.
The funnel symbol on the right in the search window takes you to the filters. There you can select your filters by clicking on them. The filters are activated by clicking on the button "Show companies" at the bottom.
In the filters you can reset all filters by clicking on the arrow symbol in the upper right corner. Then click on the "Show farms" button at the bottom to return to the map/list.
Click on the heart at the top right of the business window to add a business to your favourites list. The green filter symbol shows your favourites.
Use the heart on the far right of the search bar to display your favourites on the map or in the list. You can also search or filter within your favourites.
To remove a business from your favourites list, simply click on the green heart again. The filling will then become transparent again.
Use the menu (bottom right in the app, top right in the web) to access your profile. There you can make changes to your data. Click on "Save profile" at the bottom to save changes. Important: If you want to change your e-mail address or your password, you must also enter your current password. It is not possible to change your email address and password at the same time.
General questions
Morally, yes: the concept thrives on the fact that people are interested in the products of the farms and thank them for the pitch by buying regionally.
So show your appreciation for the hospitality with a purchase or a small donation.
In return, you get a free parking space, sustainable and lovingly produced food and insights into where it actually comes from - a win-win situation.
We have created for all our members a Code of Conduct written. There we have summarised all the important rules. We ask you to observe and respect them.
In Tyrol, unfortunately, the strict camping law stands in our way and fundamentally prohibits any camping outside of campsites - thus also the concept behind Look at the countryside.
The only possibility is for the business to get an exemption from its municipality, which unfortunately is not that easy.
Yes, almost all of our partner businesses also offer places for caravans! For more detailed information on whether and what kind of "motorhome" can be accommodated at the establishments, please visit the information page of our participating establishments.
In order to have the opportunity to visit all participating farms, we recommend a self-sufficient motorhome - this includes at least a toilet and fresh water with waste water tank on board.
However, many of our participating establishments also offer the possibility to use a toilet or shower on site. With the help of our filters (e.g. "usable without WC on board", "tent", etc.) you can search for establishments that also welcome non-self-sufficient travellers.
Yes, far more than half of the hosts also offer you a place for your tent. However, as access to a toilet must be possible in any case, the possibility of an overnight stay with a tent depends on the infrastructure and the consent of the respective establishment.
You can find more detailed information directly on the information page of our participating companies.
A reservation or booking is not possible with us. Visits to our partner establishments take place after prior contact and agreement with them. As a rule, 1-2 days before arrival. More precise wishes are determined by the respective business itself.
Unfortunately no, due to legal conditions you cannot stay longer than 24 hours at the same company. But you are welcome to visit the company as often as you like within the framework of your membership!
However, this also ensures that the seats are not all permanently occupied and that you can be sure to find a free seat for yourself on your trip.
Basically, our concept does not include a range of services. The farms offer a simple space on their property.
But many of our participating businesses also voluntarily offer services such as toilet, shower, access to fresh water, electricity or WLAN. In most cases, a small fee of a few euros is charged for these services. Whether and which services are offered can be seen directly on the information page of the respective farm.
Please bear in mind, however, that you are on a farm and not on a campsite, and therefore such services are really only a purely voluntary additional offer.
Dogs are also welcome at many of our participating establishments. Nevertheless, we ask you to always announce this in advance and to ask whether there are certain rules to be observed. You can also find out whether dogs are welcome at the establishments directly on the information page of our participating establishments.
Absolutely! What is more important for an unrestricted visit to all establishments is whether you are self-sufficient with your own toilet and fresh water incl. closed waste water tank.
However, some of our participating establishments also offer the possibility to use a toilet or shower on site. At these establishments it is also possible to visit without a toilet. With the help of symbols you will immediately recognise on the information page of our establishments which additional offers are available there.
Please note and respect that our farmers are often very busy, especially during the peak season. Therefore, depending on the size of the farm and the workload, personal contact can vary from a short friendly greeting to a personal farm tour.
In most of the federal provinces, no tax is payable due to the fact that it is free of charge. Only in Salzburg and Vorarlberg is it payable. In Salzburg (1.50 to 2.00€) directly at the businesses and in Vorarlberg (1.60 to 2.70€) at the respective municipality.
This is not possible at our participating businesses. We kindly ask you not to use the toilets of the participating establishments for this purpose. Soon you will find a list of service stations in Austria on our platform. We ask you to use these for disposal.
Sustainability is a priority for us. Therefore, everyone who integrates the topic of sustainability into their business is welcome. We have developed our own catalogue of criteria for this, which participating businesses must agree to when they register. However, a specific certification is not necessary.
Obligatory criteria of our partner companies:
However, we have to note that we do not yet have the capacity to control the scope of sustainability of our farms. Therefore, we would like to invite you to take a critical look at this and also to openly seek dialogue - according to the motto "transparency is the new organic". We would be happy if you share your experiences with us via our feedback form.